Bookings are essential for all appointments. Please note we require a 24-hour notice to change, cancel, or reschedule all appointments. We understand that you may need to change your appointment sometimes. Therefore, we offer one compassionate warning.
After the first warning, you will be subject to paying a $50 redeemable fee to schedule in any future appointment. We have compassion and do understand that life happens. However, we are a small business and last minute cancellations affect us greatly.
The $50 redeemable fee can be used on the day of treatment unless the client again is a no show or cancels within the 24-hour period. If this happens more than once, we otherwise regret to inform that we will deduct a treatment from the clients file.
While we are happy to provide Gift Certificates or Trade Services, unfortunately we do not refund due to a change of mind.
Thank you for your understanding!